Privacy Policy

1 Introduction

Study Lounge (“we,” “our,” or “the Platform”) is committed to protecting the privacy and personal information of its users (“you” or “users”). This Privacy Policy explains how we collect, use, store, and disclose your information when you access or use Study Lounge through our website, mobile applications, or any other related services. By accessing or using Study Lounge, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with its terms. If you do not agree with this Privacy Policy, please discontinue use of the Platform.

2 Information We Collect

1. Personal Information

We may collect and process the following categories of personal information when you register on or use the Platform:

Identification and Contact Information: Name, email address, and phone number.
Account Credentials: Username and encrypted password.
Financial Information: Subscription and payment details required for accessing premium features (processed securely through authorized payment providers).
Profile Information: Information you voluntarily provide, such as profile pictures and academic interests.

2. Non-Personal Information

We may also collect non-personal or technical information automatically when you interact with the Platform, including:

Technical Data: IP address, device type, operating system, and browser type.
Usage Data: Pages visited, features accessed, and interaction patterns on the Platform.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance user experience and improve platform functionality.

3 How We Use Your Information

We use the information we collect for the following purposes:

Service Provision and Maintenance

To operate, maintain, and provide access to the Platform and its features.

Payment Processing and Transactions

To process payments, manage subscriptions, and fulfill premium service requests.

Personalisation

To personalize user experience, including academic content, recommendations, and preferences.

Communication

To send important updates, service-related notices, announcements, and, where consent is provided, promotional communications.

Platform Improvement

To analyse usage patterns and improve platform functionality, performance, and features.

Security and Fraud Prevention

To protect the Platform, prevent unauthorized access, detect fraud, and ensure data security.

4 Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Platform, including payment processing, hosting, analytics, and communication services. Such providers are contractually obligated to protect your data and use it solely for the purposes specified by Study Lounge.

Legal and Regulatory Requirements

We may disclose your information where required to comply with applicable laws, regulations, legal processes, or lawful requests by public authorities.

Protection of Rights and Safety

Disclosure may be necessary to protect the rights, property, or safety of Study Lounge, its users, or the public.

6 External Links

The Platform may contain links to external websites or resources, including but not limited to YouTube, e-books, and tertiary institution websites. Study Lounge does not control these external sites and is not responsible for their content or privacy practices.

Users are encouraged to review the privacy policies of any third-party websites they visit before providing personal information.

7 Cookies and Tracking Technologies

Study Lounge uses cookies and similar tracking technologies to enhance user experience, analyse platform traffic and performance, and maintain secure login sessions.

You may manage or disable cookies through your browser settings. However, please note that disabling cookies may limit the availability or functionality of certain features of the Platform.

8 Data Security and Retention

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Security Measures

Study Lounge implements appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure. While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including the provision of services, compliance with legal obligations, and legitimate operational requirements.

Users may request the deletion of their personal data by contacting Study Lounge support, subject to applicable legal and regulatory requirements.

9 User Rights

Subject to applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), you have the following rights in relation to your personal data:

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Right of Access: The right to request access to the personal data we hold about you.

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Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.

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Right to Erasure: The right to request the deletion of your personal data, subject to legal and regulatory obligations.

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Right to Withdraw Consent: The right to withdraw your consent to the processing of your personal data at any time, where processing is based on consent.

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